88UU Privacy Policy

When you register at the 88UU website, you trust us with personal details such as your name, mobile number, and payment information. This Privacy Policy explains what data we collect, why we need it, how we protect it, and which choices you have, in plain language. It applies across the website, the Android APK and the iOS web app, and it should be read together with our Terms and Conditions.

Who is responsible for your personal data at 88UU?

The data controller for your personal data is the operator of 88UU (“88UU”, “we”, “our”). We have not published a separate registered company name, so every reference to 88UU in this policy means the operator of the platform. “Personal data” means any information that identifies you or can reasonably be linked to you. You can reach us through the channels below.

• Registered address: QC4P+9VW, মেরাদিয়া কবরস্থান রোড, Dhaka
• Email: [email protected]
• Hotline: (+880)-195-889-8898
• Live chat: 24/7, in Bangla and English

What personal data does 88UU collect from you?

We collect the data you give us, the data created when you use the platform, and the data we need to verify your identity and your payments. The categories are listed below.

Account and identity data

When you register, we collect your username, password, full name, and mobile number. Your registered full name should match the name on the payment account you use for withdrawals.

Payment data

When you deposit or withdraw, we collect your wallet or bank account details, the payment provider you use (bKash, Nagad, Rocket or a local bank), and your transaction history, including transaction IDs you submit with a deposit.

Verification data

When verification is required, we may ask for your Bangladesh NID, passport, or Driving Licence, a selfie, evidence that you own the payment account, and proof of address where needed.

Technical and usage data

We collect device information, IP address, login activity, cookies, and site-usage data, such as the pages and features you use.

Support data

We keep the messages and details you share with us through live chat, email, hotline and Telegram, so we can resolve your request and review it later if needed.

Why we use your data: accounts, payments, security and compliance

We use your personal data only for the purposes below, and we do not use it for anything unrelated to running your account and the platform.

Verification is not required at every registration. We request it in specific situations: a withdrawal of ৳50,000 or more, large cumulative withdrawals, a name mismatch, a change of payment method, suspected multiple accounts, suspicious activity, or a security review. We aim to process complete documents within 24 hours.

On what legal grounds do we process your data?

We process your personal data only when we have a valid reason to do so. Depending on the activity, that reason is one of the following.

• Contract: we need your data to create your 88UU account, handle deposits and withdrawals, and provide the services you request.
• Legal obligation: we need certain data to carry out identity checks, keep records, and respond to lawful requests from authorities.
• Legitimate interests: we use data to prevent fraud, detect multiple accounts and abuse of promotions, and keep the platform secure.
• Consent: where the law or this policy requires it, such as for non-essential cookies, we ask for your consent, and you may withdraw it at any time.

How does 88UU protect your data and account?

We protect your data with a combination of technical and account-level controls, and we review them as our platform develops. The main measures are listed below.

• An encrypted (SSL) connection between your device and our website
• A login password and a separate withdrawal password
• CAPTCHA and SMS OTP for verification, password recovery, and sensitive actions
• Automatic logout after a period of inactivity
• Device and IP monitoring, with review of suspicious logins
• Payment-ownership checks and withdrawal verification

No online system can be guaranteed to be completely secure. You help protect your account by keeping your passwords and OTP codes private, using a device you control and contacting us immediately if you suspect unauthorised access.

Who do we share your data with?

We share your personal data only with the parties below, and only to the extent needed for the purpose concerned. We do not sell your personal data.

• Payment providers and banks, such as bKash, Nagad, Rocket, and the banks involved in your transactions, so we can process deposits and withdrawals
• Game providers, limited to the data needed to operate your gaming session
• Verification and security service providers that help us confirm identity and detect fraud
• Professional advisers who assist us under confidentiality obligations
• Authorities and regulators, where we are required by law or a valid legal request

How long does 88UU keep your data?

We keep your personal data for as long as your account is active. After an account is closed, we keep the records we need for anti-money laundering checks, dispute handling, fraud prevention and legal obligations, and only for as long as those purposes require. When we no longer need your data, we delete it or anonymise it.

What rights do you have over your personal data, and how do you use them?

You can ask us to act on your personal data at any time. Your rights include the following.

• Access: ask what personal data we hold about you and receive a copy
• Correction: ask us to fix data that is inaccurate or incomplete
• Deletion: ask us to delete your data, except where we must keep it by law or for security and dispute purposes
• Objection and withdrawal of consent: object to certain uses of your data, or withdraw a consent you gave earlier

How to make a request

Send your request to [email protected] or ask our 24/7 live chat team. We may ask you to confirm your identity first, so that we do not release data to the wrong person. We will reply as promptly as we can, and if we cannot fully act on a request, we will tell you why.

How do we use cookies and similar technologies?

We use cookies to keep you logged in, protect your account, remember your settings, and understand how the platform is used. You can block or delete cookies in your browser settings. If you do, some features, such as staying signed in, may not work as expected.

Is your data transferred outside Bangladesh?

Some of our service providers, including game and infrastructure providers, may process data outside Bangladesh. When this happens, we share only what is necessary and require the provider to protect your data appropriately.

What is 88UU’s approach to children’s privacy?

88UU is for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we learn that a minor has registered, we will restrict the account and handle the related data in line with this policy and applicable law. If you believe a minor is using our platform, please contact us.

How will you know when we update this policy?

We update this policy when our practices, services or legal obligations change. The latest version of the 88UU Privacy Policy always carries the “Last Updated” date at the top. For significant changes, we will notify you through the website or your account.

How can you contact 88UU about privacy?

If you have a question about this policy or how we handle your data, contact our team by email at [email protected], by hotline at (+880)-195-889-8898, or through 24/7 live chat in Bangla or English. Our address is QC4P+9VW, মেরাদিয়া কবরস্থান রোড, Dhaka.